Computer Publishing Concepts unconditionally guarantees all work, in accordance with the Error and Author Change Policy stated above. However, if the customer is still not satisfied for whatever reason, the customer is entitled to a refund (non-refundable deposits are not included) up to 30 days after the work is performed. This refund is available to all customers.

A print copy of the with a release form, may be downloaded here.

Errors on the part of CPC will be corrected free of charge. We do proofread our work, however, final proofreading is the responsibility of the client, who will be required to sign a release upon completion of a job, and clients doing business with CPC via the Internet will be asked to return one half of the form postmarked in10 working days upon receipt of the work. After that 10 day period, the work will be considered by CPC to have been accepted by the customer. Any client changes after the release is signed will be charged, and a non-refundable deposit required, for all work in which the changes appear. No additional payments will be required for changes necessary to conform to the original assignment description. The client shall offer CPC the first opportunity to make any changes. Everyone doing business with CPC must agree to the CPC Terms and Conditions, regardless of whether they are ordering online, meeting with CPC personally or by electronic or written contract with CPC. All materials must be provided by the client prior to the start of a job - no exceptions. All material must be presented at contract signing time. Updates during initial work are subject to additional charges.