Frequently Asked Questions

• Does CPC guarantee its work?
  
• Does CPC offer web hosting services?
  
• Does CPC offer customer support?
  
• What shopping cart and payment services does CPC use?
  
• What is CPC's Privacy Policy and how does it relate to children?
  
• Does CPC handle contract / subcontract work?
  
• I'm a freelancer, a commercial printer, service bureau
  or Internet Service Provider. How can I work with CPC?
  
• Who has to agree to CPC's Terms and Conditions?
  
• What is CPC's copyright policy?

Does CPC guarantee its work?

Absolutely. CPC offers a 30-day money back guarantee
for all work excluding work where deposits
are required. Deposits are non-refundable.
For more details, visit The CPC Guarantee For All Work.

CPC will help you get your site hosted with any
web hosting service you desire, locally or otherwise.

Does CPC offer customer support?

Absolutely. If you have a question or comment about all of CPC's services,
you may use CPC's Online Customer Support Form.
CPC will reply within 48 hours.

What shopping cart and payment services
does CPC use?

CPC uses Mal's E-commerce for its shopping cart. Mal Stewart, who is based in England, has two great shopping carts that can handle just about any type of currency and any sales tax situation. He has a free version of his cart that can handle the two payment services CPC uses, PayPal and i-Check (Pay By Check). It does not cost anything to get a PayPal account for personal use, and for merchants; there is a small fee taken out for each transaction.
i-Check takes a small fee out for each transaction as well. The order form
and invoice pages of Mal's E-commerce, Pay Pal, and i-Check are all
SSL secure sites. CPC will also assist you with other shopping carts upon request.

What Is CPC's Privacy Policy and how does it relate
to children?

Click here to visit the entire CPC Privacy Policy,
including the policies that apply to children.
This is also available on CPC's print pricelist.

Visit the CPC Special Notes on Children's Privacy
Visit the Federal Trade Commission's Children's Online Privacy Policy Act

Does CPC handle contract / subcontract work?

Yes. Matter of fact, CPC can arrange payment terms with you when negotiating
a contract. Click here to view the CPC Official Estimate and Contract Confirmation
Form. You will also find the CPC Terms And Conditions here.

I'm a freelancer, commercial printer, service bureau
or Internet Service Provider. How can I work with CPC?

All of you are invited to work with CPC, especially those who offer services
CPC does not currently handle. CPC is actively seeking freelancers, commercial
printers, service bureaus and Internet Service Providers to work with.
Commercial printers, service bureaus and Internet Service Providers
can benefit by having someone they can work with when they get more work
than they can handle, or for work they don't handle themselves. CPC
is actively seeking working relationships with freelancers, for the mutual
benefit of both parties. All the way around, everyone involved wins,
especially the end client.

Who has to agree to CPC's Terms And Conditions?

Everyone doing business with CPC, regardless of whether
they are ordering online, meeting with CPC personally, or through
electronic or written contracts. Contract clients who wish to pay in
payments instead of all at once must sign a contract with CPC.

Visit the CPC Terms and Conditions.

CPC also requires the signing of a release form upon completion of the work,
in accordance with the CPC Guarantee - Error and Author Change Policy.

What is CPC's copyright policy?

Click here to visit the CPC Copyright Policy.